Field Services Order Fulfillment Intern

Work and grow your career at Schneider Electric! 
 Schneider Electric's purpose is to empower all to make the most of of our energy and resources, bridging progress and sustainability - we call this Life Is On. Grow and expand your career at Schneider Electric! Our goal is to provide digital energy and automation solutions for energy efficiency and sustainability. We combine the world's leading energy technologies, real-time automation, software and services into integrated solutions available in homes, buildings, data centers, infrastructures and industries.
We are committed to our core values: #innovation #equality #sustainability. For more information about us, click on https://www.se.com/ww/en/purpose/ 
 Join us, be part of creating a sustainable future with Schneider Electric's energy and digital solutions!  Great people make Schneider Electric a great company - and we are now looking to expand our Budapest based team with a Field Services Order Fulfillment Intern.
Tasks
• Manage order portfolio (delivery, return, repair orders) : day-to-day monitoring (driven by Customer Orders rescheduling, cancellation, prioritization inputs, manage allocation etc…)
• Handle Escalations on a timely manner and provide with the best answer & resolutions to Internal & External customers
• Manage Complaints & prevent escalation, Exceptions, Data Issues,
• Transportation & Customs Queries
• Follow, Generate & release PO’s to suppliers.
• Monitoring the portfolio and management of the back order lines
• To support FS Planners with supply chain information
• Coordinate the deliveries with the Supply Chain Network (warehouses/Plants) and Carriers (including last mile delivery to customer)
• Responsible for accurate logistics information to guaranteeing the success of deliveries
• Coordinate with planning for the inventory availability
• Operate the reverse logistics & repair flows
• Daily supervision of logistic providers (UPS, Fedex, …)
• Management of customs export document (EU excluded)
• Optimisation and development of the Order management processes
Expectations
• Ongoing studies in a university in Hungary; supply chain management, quality, or related economic field
• Gross salary: 2000 HUF/hour
• Proficiency in German and English language & strong Microsoft Excel skills
• Resolving conflict, improving efficiencies, continuous improvement.
• Customer service – oriented mindset
Other
What we offer:   
• Flexible and hybrid working schedule: minimum 25-30 hours/week, with a possibility of home office
• You can start as soon as possible: we are looking forward for you to join our team!
• Working from home is possible, but please note that sometimes office presence can also be required (especially for training and specific projects)
• Gross salary: 2000 HUF/hour
• We provide a laptop for your work
• Engagement groups within the company - participate and/or organize activities/events for your colleagues - either a tree planting, a power plant visit, or a bake sale to support a charity... the sky is the limit!
• Working at one of the most sustainable corporations in the world
• International, diverse environment and a company culture that encourages raising questions and ideas - to make an impact
Basic data
Location:
Budapest 13. ker.
Working time:
8:00-17:00
Weekly Working Hours:
20 - 30 hours
Specialization:
General office, Finance, book-keeping, payroll calculation, Logistics
Expected language skills:
English, German
Wage:
2000 ft/hour
Job ID:
#26360
Scheduling
Duration:
permanent labour
Start of work:
After an application with CV
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