+36 1 412 1406 
diakmunka@muisz.hu 
ENGLISH SPEAKING SERVICE DESK INTERN (Hungarian and/or EU – citizen)
Do you speak English fluently and are you interested in the world of IT?
Then the Getronics team can hand the perfect opportunity for you!
In our unique internship program, you will receive comprehensive training about the ins and outs of IT support.
If you reach the defined objectives in our 6-8-10-month long development program, you will have the chance to transition to full-time employment with us. In Getronics we give you the opportunity to move to higher positions by giving our colleagues the first chance to apply for new roles.
Our company:
Getronics is an ICT Services group with an extensive history that extends over 135 years, and we have a family with 4000+ employees in 22 countries and has a complete portfolio of integrated ICT services for the large enterprise and public sector markets. Our services portfolio is designed to build digital experiences and our capabilities span across Digital Workplaces, Cloud Services, Smart Spaces, Business Applications, Security & Compliance, Field&On-site Support, Service Desk and Network Services.
Then the Getronics team can hand the perfect opportunity for you!
In our unique internship program, you will receive comprehensive training about the ins and outs of IT support.
If you reach the defined objectives in our 6-8-10-month long development program, you will have the chance to transition to full-time employment with us. In Getronics we give you the opportunity to move to higher positions by giving our colleagues the first chance to apply for new roles.
Our company:
Getronics is an ICT Services group with an extensive history that extends over 135 years, and we have a family with 4000+ employees in 22 countries and has a complete portfolio of integrated ICT services for the large enterprise and public sector markets. Our services portfolio is designed to build digital experiences and our capabilities span across Digital Workplaces, Cloud Services, Smart Spaces, Business Applications, Security & Compliance, Field&On-site Support, Service Desk and Network Services.
Feladatok
- Help end-users by resolving their IT issues and queries
- Provide support through email, chat, or phone
- Support our customers in English
Elvárások
You will be a part of one of our Helpdesk Teams where you will practice your skills by:
- Helping end-users by resolving their IT issues and queries
- Providing support through email, chat, or phone
- Supporting our customers in English
What should you bring to the team?
- Professional level of English both in written and verbal
- Don’t Worry! IT experience is not required for the position, we will teach you everything, but IT interest of course is a plus
- Excellent communication skills
- Teamwork spirit
- Be brave to find creative solutions to problems
- Commitment to complete the full period of the 6-8-10-month long program
- Availability to work min. 30 hours/week
- Ready to work in out of office hours (outside of the business hours (8 am – 17 pm) and sometimes on the weekends)
Egyéb
- You could learn about IT services and start your career in IT
- You can learn several IT programs such as ServiceNow, Finesse, IP communicator, Azure, InTune which counts as professional experience
- Extensive basic ITIL and customer-specific training
- Regular performance assessment and feedback by core team/line manager
- You’ll have full access to North Star and Udemy e-learning platforms
- You’ll have flexible, hybrid working hours
- Work in a multicultural environment, meet and make connections with colleagues from 25+ different countries
- Our office is always open for every colleague and provides everyone with free coffee/tea and fresh fruits to keep you energized throughout the day
- We prioritize creating a friendly and supportive atmosphere
Időtartam:
Munkakezdés: