Technical Support Engineer Intern

Típus: Egyéb szoftver- és alkalmazásfejlesztő, -elemző

Azonosító: #14643

Bérezés: 1714 Ft/ h

Munka leírása

Itron is committed to make the world more resourceful by providing solutions that help manage energy, gas and water more efficiently while fostering the development of smart cities. In Hungary we are present with a manufacturing plant in Gödöllő and an R&D centre in Budapest at Deák Palota that was established in 2017 June and was awarded with the prestigious investor of the year in the R&D investment category. We are developing the next generation products of Itron portfolio, such as Temetra, Openway Riva, a massive scale IoT platform and a Street light vision management solution, whilst providing complex managed services oriented around business outcomes, respectively 2nd and 3rd level technical support across multiple Itron products to customers in every geographical area around the globe. Interested in making the world more resourceful, in a newly established R&D centre as an Intern Technical Support Engineer?

Position Summary Our systems are provided as managed service to our customers or are owned by our customers who are predominantly electricity, gas and water utility companies located all around the globe. These systems are typically comprised of an application layer delivering business functionality, a networking layer delivering data communication functionality and a metering layer delivering smart electricity, gas or water metering functionality. Our technical support engineering team is responsible for troubleshooting complex problems related to the system. The primary focus is on the application layer with the expectation of resolution ownership for the networking and metering layer, while working together with the related experts.

Main Responsibilities
• To maintain, monitor, administer service platform components in any of the above enumerated layers. Investigate and identify solutions in relation to software and hardware
• Contribute to bug fixing and development to ensure customer issues are addressed and changes to product do not negatively impact the customer
• Create and maintain system related technical documentation. Prepare technical reports on system efficiency and utilization

What we expect from you

• Ongoing (IT) university / college studies • Availability in 20-25 hours / week at least • Confident intermediate English knowledge
• Good overall technical insight, SQL querying, basic understanding of IT infrastructure, networking • Strong willingness and dedication to learn • Team spirit

We offer you

• Purpose: opportunity to create a more resourceful world by working on 21st century s biggest challenges: water, energy and gas
• Career: a newly established R&D center with immense growth in multinational environment
• Personal development: English, soft skill and technical trainings
• Community: Pizza parties, Yoga, Chill room, Xbox, foosball and other events


20-25 hours / week at least


V. kerület


1714 Ft/ h

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