Customer Care Trainee – Damage Notification Team

Típus: Általános irodai adminisztrátor

Azonosító: #12645

Bérezés: 970 Huf/ h

Munka leírása

Customer Care Trainee – Damage Notification Team

Take the next step in your career with a highly successful global organisation!

The Business Support Centre (BSC) of Avis Budget Group, a globally leading vehicle rental service provider, is providing support from beautiful Budapest mainly covering customer care, commercial support and financial services.

If youd like to join, we are now offering a career-defining opportunity within a successful and fast growing business where colleagues are empowered to help shape functions delivering tangible business improvement across a complex European organisation. Its a very exciting place to be — dynamic, creative and collaborative.

Currently we are looking for talented students for our Customer Care Team who handle queries arising after car rental in the customers native language to ensure customers satisfaction.

As an English or French Speaking Customer Care Trainee your role will be:

• Closing duplicate and spam tickets that have been identified as such with the required code.
• Populating the ticket reason code directly on the system based on the nature of the query to accelerate the allocation of the task to right person.
• Requesting specific documentation for foreign rentals via email using a template provided by the BSC team.
• Handling Non CS service Issues by dispatching the request to relevant teams.

To join us, we are looking forward to your application if you:

• have valid student status
• can work 20 30 or 40 hours at least for 3 months
• at least intermediate knowledge of English (verbal, written) French knowledge is an advantage
• can use Microsoft Office (Word, Excel, PowerPoint etc) confidently
• enjoy an open-minded, dynamic, young and multi-cultural environment
• have excellent communication and problem solving skills
• are flexible and able to adapt to changes
• believe in team work and cooperation

Why Avis Budget Group BSC is a great place to build a career at:

• our BSC is Centre of Excellence and largest Avis Budget Group site globally
• multicultural, diverse team with colleagues from over 40 different countries
• friendly, collaborative culture and approachable leadership
• opportunities for growth and development throughout your career
• high-energy place with winning spirit where things move forward every day
• Hungarys greenest, environmentally conscious, award-winning office
• various fun company events and volunteer initiatives


Munkaidő

min. 20 hours/ week

Helyszín

XIII. kerület

Bérezés

970 Huf/ h

Oszd meg!