Italian Speaking Service Desk Analyst Level One - Student

TATA Consultancy Services (TCS), part of India’s prestigious Tata Group offers a wide range of IT services, outsourcing and business solutions. There are over 1700 employees at TCS Hungary with an ambitious growth plan for the coming years. Since established in 1968, TCS has become a global player with 145 offices in 46 countries with a unique network of centers operating worldwide.

We are looking for srudents for Italian Speaking Service Desk Analyst Level One - Student position.
Feladatok
As a Student Service Desk Analyst your main goal is:
• Troubleshoot IT related issues and handle customer requests
• Provide remote support through different channels such as telephone, email, or chat
• Support our top customers using your specific language skills
Elvárások
The key requirements for the role are:
• A high school diploma
• Speak English on a communication level (for interviews, training , and internal communication)
• Speak Italian on a business level (working/support language)
… and main advantages would be:
• Relevant experience in Service Desk, Help Desk or Customer Care roles
• Relevant experience in a Customer Support role
• Ability to interact with customers and provide solutions
• Basic Windows, Office 365, and Network troubleshooting skills
Egyéb
Working hours: 20 hours/week in various shifts
Italian Speaking Service Desk Analyst Level One - Student

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Alapadatok
  • Alapadatok: Budapest, XI. kerület
  • Munkaidő: 9.00-18.00.
  • Heti Munkaidő: 20 - 30 óra
  • Szakterület: Telefonos, Ügyfélszolgálat
  • Elvárt nyelvtudás:: angol, olasz
  • Bérezés: 1300 Huf/ óra + Salary supplement
  • Azonosító: #22727
Ütemezés
  • Időtartam: alkalmi
  • Munkakezdés: Önéletrajzos jelentkezést követően
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