Technical Support Engineer Trainee
Are you interested in international experience? Have you always wanted to work for a multinational company?
Then this opportunity is exactly for you!
Graphisoft is looking for a Technical Support Engineer Trainee!
About the position:
Graphisoft's Technical Services Team is looking for a Technical Support Engineer Trainee to join their team. The Team primarily focuses on services towards Graphisoft’s reseller channel, such as providing support for BIMcloud and Teamwork in Archicad.
Then this opportunity is exactly for you!
Graphisoft is looking for a Technical Support Engineer Trainee!
About the position:
Graphisoft's Technical Services Team is looking for a Technical Support Engineer Trainee to join their team. The Team primarily focuses on services towards Graphisoft’s reseller channel, such as providing support for BIMcloud and Teamwork in Archicad.
Tasks
Core Responsibilities:
Investigate and solve Archicad, BIMx and BIMcloud related questions and issues reported by the reseller channel
• Communicate these questions, issues, and solutions with the reseller channel and with Graphisoft’s Product Development
• Create documentation and online articles for knowledgebase and troubleshooting
• Develop and improve documents, materials, and presentations
Investigate and solve Archicad, BIMx and BIMcloud related questions and issues reported by the reseller channel
• Communicate these questions, issues, and solutions with the reseller channel and with Graphisoft’s Product Development
• Create documentation and online articles for knowledgebase and troubleshooting
• Develop and improve documents, materials, and presentations
Expectations
Requirements:
• Ongoing studies on architectural field
• Good English skills - written and verbal
• At least intermediate level Archicad skills
• 20h+ per week availability
Desired Skills:
• Interest in technology - computer networking
• Previous internship at architectural firms
• Ongoing studies on architectural field
• Good English skills - written and verbal
• At least intermediate level Archicad skills
• 20h+ per week availability
Desired Skills:
• Interest in technology - computer networking
• Previous internship at architectural firms
Other
What the internship offers:
• In depth product knowledge about Graphisoft's solutions through free in-house BIM trainings
• Good overview on how BIM is used at various firms
• An international environment where English skills can be practiced and developed
• A highly collaborative environment
• In depth product knowledge about Graphisoft's solutions through free in-house BIM trainings
• Good overview on how BIM is used at various firms
• An international environment where English skills can be practiced and developed
• A highly collaborative environment
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Particulars
- Location: Budapest, District 3
- Working hours: 8.00-17.00.
- Weekly working time: 20 - 30 hours
- Specialization: Civil engineer, Architect
- Required language skills: English
- Wage: 1900 huf/ h
- Identification: #24150
Schedule
- Period: permanent labour
- Job start: After an application with CV