Rental Operations Student - German Speaking

The Business Support Centre (BSC) of Avis Budget Group, a globally leading vehicle rental service provider, is providing support from beautiful Budapest mainly covering customer care, commercial support and financial services. If you'd like to join, we are now offering a career-defining opportunity within a successful and fast-growing business where colleagues are empowered to help shape functions delivering tangible business improvement across a complex European organisation. It's a very exciting place to be — dynamic, creative and collaborative.

To support our team of specialists we are constantly looking for talented students offering valuable work experience and traineeship. If you are interested in working in a colourful, diverse and multicultural environment either full or part time, we would be more than happy to welcome you in our Rental Operations Team.

The key scope of the team is to provide back office support to car rental locations by managing overdue rental dunning process: chasing customers to get the cars back on time, investigating reasons for delay, extending rental agreement. They manage vehicle exchange by ensuring right car category in the right place at the right time through coordination between customers and rentals station. Additionally, they are also responsible for long term rental renewal including all relevant information gathering and handling double movement clarification.
Tasks
As a German Speaking Rental Operations Trainee your role will be:
• Manage the relationship with Avis Budget Group customers, partners and rental stations via phone (mostly outbound calls) and email
• Manage / cooperate in overdue rentals: investigating reasons for delay, extending rental agreement where needed
• Manage / cooperate in car change process: ensuring the right car category in the right place at the right time
• Gather available relevant information in Avis sources and databases for solving the problems
• Precise administration
Expectations
To join us, we are looking forward to your application if you:
• speak German confidently and fluent English (verbal, written)
• have student status: you are currently enrolled in college or university and have a valid student identification
• are able to work 20 hours per week
• can use Microsoft Office (Word, Excel, PowerPoint etc) confidently
• enjoy an open-minded, dynamic, young and multi-cultural environment
• have excellent communication skills
• are flexible and able to adapt to changes
• believe in teamwork and cooperation
• don't want to miss a career-defining opportunity that could possibly lead to a permanent employment offer once you are ready to work full time and have proved your expertise and commitment
Other
Why Avis Budget Group BSC is a great place to build a career at:
• our BSC is Centre of Excellence and largest Avis Budget Group site globally
• multicultural, diverse team with colleagues from over 40 different countries
• friendly, collaborative culture & approachable leadership
• high-energy place with winning spirit where things move forward every day
• Hungary’s greenest, environmentally conscious, award-winning office
• various fun company events and volunteer initiatives
Rental Operations Student - German Speaking

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Particulars
  • Particulars: Budapest, District 13
  • Working hours: 9:00-18:00
  • Weekly working time: 20 - 30 hours
  • Specialization: Back office
  • Required language skills: English, German
  • Wage: 1500 ft/ hour
  • Identification: #14552
Schedule
  • Period: permanent labour
  • Job start: After an application with CV
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