Desktop Support Administrator trainee

TATA Consultancy Services (TCS), part of India’s prestigious Tata Group offers a wide range of IT services, outsourcing and business solutions. There are over 1700 employees at TCS Hungary with an ambitious growth plan for the coming years. Since established in 1968, TCS has become a global player with 145 offices in 46 countries with a unique network of centers operating worldwide.

We are looking for srudents for Desktop Support Administrator trainee position.
• Provide local support to users in case there is a hardware or a software issue

• Solving software related issues / tasks:
- initial installation of the computer
- initial setup of the computer for the user (first time login, shared folder and printer mapping, configuring security applications etc.)
- support MS office applications
- laptop encryption support (encryption, decryption, investigate encryption failures, etc.)
- address security related issues (virus infections, security alerts, etc.)
- OS patch follow-up (investigate failed Windows updates, force updates, etc.)
- reset AD passwords, unlock accounts
- grant / revoke logical access in Active Directory

• Solving hardware related issues / tasks:
- assembling / disassembling PCs and laptops
- replacing faulty accesories / computer parts
- moving computers from one building to another, within the building and within the project areas
- investigate printer related issues (paper jams, etc.)
- replace toners for printers
• Ongoing university studies (preferably in IT)
• IT skills:
-Hardware maintenance
-Software maintenance
• Advanced English knowledge

• MS Excel knowledge (intermediate level)
• Experience in ITIL framework
• Experience in Office 365
• Experience with remote support applications (Webex, Teams, etc.)
• Experience with ticketing systems
• Experience in similar role
Desktop Support Administrator trainee

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  • Particulars: Budapest, District 11
  • Working hours: 9.00-18.00.
  • Weekly working time: 20 - 30 hours
  • Specialization: System administrator, IT, helpdesk, Support
  • Required language skills: -
  • Wage: 1300 ft/ hour
  • Identification: #22803
  • Period: permanent labour
  • Job start: After an application with CV
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