ITALIAN AND ENGLISH SPEAKING SERVICE DESK (INTERN)

Do you speak Italian and English fluently and are you interested in the world of IT? Then the Getronics team offers the perfect opportunity for you!
In our unique internship program, you will receive comprehensive training about the ins and outs of IT support. If you reach the defined objectives in our 6-month long development program, you will have the chance to transition to full-time employment with us.
Feladatok
Tasks:

- Help end-users by resolving their IT issues and queries
- Provide support through email, chat, or phone
- Support our customers in English
Elvárások
Expectations:

- Professional level of and Italian and English both in written and verbal
- Don’t Worry! IT experience is not required for the position, we will teach you everything, but IT interest of course is a must
- Effective communication skills
- Ability to find creative solutions to problems
- Commitment to complete the full period of the 6-month long program
- Availability to work min. 20 hours/week
- Ready to work in 24/7 (night and weekend shifts)
- Hungarian or EU citizenship
Egyéb
Others:

- Work in a multicultural environment and meet colleagues from 25+ different countries
- You’ll have flexible, hybrid working hours
- You could learn about IT services and start your career in IT
- You’ll have full access to North Star and Udemy e-learning platforms
- You can learn several IT programs such as ServiceNow, Finesse, IP communicator, Azure, InTune
- Extensive basic ITIL and customer-specific training
- Regular performance assessment and feedback by core team/line manager

Our company:
Getronics is an ICT Services group with an extensive history that extends over 135 years, and we have a family with 4000+ employees in 22 countries and has a complete portfolio of integrated ICT services for the large enterprise and public sector markets. Our services portfolio is designed to build digital experiences and our capabilities span across Digital Workplaces, Cloud Services, Smart Spaces, Business Applications, Security & Compliance, Field&On-site Support, Service Desk and Network Services.

Alapadatok
Helyszín:
Budapest 2. ker.
Munkaidő:
24/7 shifts and minimum 20 hours/week
Heti Munkaidő:
30 - 40 óra
Szakterület:
Ügyfélszolgálat, Back office
Elvárt nyelvtudás:
angol, német, francia
Bérezés:
2200 -2700 Ft/ó
Azonosító:
#25206
Ütemezés
Időtartam:
folyamatos
Munkakezdés:
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