Rental Operations Student - German Speaking

The Business Support Centre (BSC) of Avis Budget Group, a globally leading vehicle rental service provider, is providing support from beautiful Budapest mainly covering customer care, commercial support and financial services.

If you'd like to join, we are now offering a career-defining opportunity within a successful and fast-growing business where colleagues are empowered to help shape functions delivering tangible business improvement across a complex European organisation. It's a very exciting place to be — dynamic, creative and collaborative.

To support our team of specialists we are constantly looking for talented students offering valuable work experience and traineeship. If you are interested in working in a colourful, diverse and multicultural environment either full or part time, we would be more than happy to welcome you in our Rental Operations Team.

The key scope of the team is to provide back office support to car rental locations by managing overdue rental dunning process: chasing customers to get the cars back on time, investigating reasons for delay, extending rental agreement. They manage vehicle exchange by ensuring right car category in the right place at the right time through coordination between customers and rentals station. Additionally, they are also responsible for long term rental renewal including all relevant information gathering and handling double movement clarification.
Tasks
As a German Speaking Rental Operations Trainee your role will be:

Manage the relationship with Avis Budget Group customers, partners and rental stations via phone (mostly outbound calls) and email
Manage / cooperate in overdue rentals: investigating reasons for delay, extending rental agreement where needed
Manage / cooperate in car change process: ensuring the right car category in the right place at the right time
Gather available relevant information in Avis sources and databases for solving the problems
Precise administration
Expectations
To join us, we are looking forward to your application if you:

speak German confidently and fluent English (verbal, written)
have student status: you are currently enrolled in college or university and have a valid student identification card at least until December 2020
are able to work 25-40 hours per week
can use Microsoft Office (Word, Excel, PowerPoint etc) confidently
enjoy an open-minded, dynamic, young and multi-cultural environment
have excellent communication skills
are flexible and able to adapt to changes
believe in teamwork and cooperation
don't want to miss a career-defining opportunity that could possibly lead to a permanent employment offer once you are ready to work full time and have proved your expertise and commitment
Other
Why Avis Budget Group BSC is a great place to build a career at:

our BSC is Centre of Excellence and largest Avis Budget Group site globally
multicultural, diverse team with colleagues from over 40 different countries
friendly, collaborative culture & approachable leadership
high-energy place with winning spirit where things move forward every day
Hungary’s greenest, environmentally conscious, award-winning office
various fun company events and volunteer initiatives
Rental Operations Student - German Speaking

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Particulars
  • Particulars: Budapest, District 13
  • Working hours: 9:00-18:00
  • Weekly working time: 20 - 30 hours
  • Specialization: Back office
  • Required language skills: English, German
  • Wage: 1365 ft/ hour
  • Identification: #14552
Schedule
  • Period: permanent labour
  • Job start: After an application with CV
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