Customer Order & Fulfillment Trainee - English and French speaking

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.
At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
As a Customer Order and Fulfillment Trainee, you will work as a contact point for customers and business partners of the Electrification Business Area in the Southern & Eastern Europe region. You will aid the team by responding and proactively handling customer inquiries.
Tasks
- Making sure that orders are setup in the system in a compliant way
- Keeping in touch with clients of the respective region
- Monitoring the status of orders
- Coordinating with internal resources to resolve order-related issues
- Ensuring that inquiries are resolved according to the KPIs and providing assistance in any necessary escalation
- Establishing trust and a positive customer experience by providing regular updates and clarification
- Ensuring reliable and accurate documentation of customer enquiries in the customer relationship management tool
Expectations
- Ongoing university studies
- Able to work 20 hours/week
- Excellent communication skills in French and English
- You are accurate and have attention to details and deadlines
- You know how to handle multiple priorities and solve problems efficiently
- Experience with Microsoft Office applications, especially Excel
- Experience with any ERPs (SAP, SFDC systems) is a plus
Particulars
  • Location: Budapest, District 13
  • Working hours: 8:00-17:00
  • Weekly working time: 20 - 30 hours
  • Specialization: General office, Back office
  • Required language skills: English, French
  • Wage: 1600 ft/hour
  • Identification: #24399
Schedule
  • Period: permanent labour
  • Job start: After an application with CV
Share with friends